Privacy Policy

TRUEBLUE Signing Services, Inc.

Effective date: August 1, 2026

TRUEBLUE Signing Services, Inc. (“TRUEBLUE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit truebluesigningservices.com (the “Website”) or use our services, how we use it, and the choices you have.

By using our Website or services, you agree to the practices described in this policy.

1. Information We Collect

Information you give us directly

Contact form: your name, email address, phone number, and any details you include in your message.
Appointment booking (Calendly): your name, email address, phone number, appointment date and time, location (for mobile services), and any notes you provide about your request.
Phone, text, email and WhatsApp: any information you share with us when you contact us directly.

Information collected when we provide services

Depending on the service you request, we may need to collect additional information, such as:

Government-issued photo identification, as required by law to verify your identity for notarial acts.
Signatures and details recorded in our notary journal, as required or recommended under Florida law.
Documents you ask us to notarize, apostille, authenticate, translate or ship.
Fingerprints (biometric data) captured for Livescan fingerprinting services.
Shipping and delivery details for document courier services.
Payment details needed to process your order.

Information collected automatically

When you visit our Website, we and our service providers may automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use your information to:

Respond to your inquiries and requests.
Schedule, confirm and manage your appointments.
Provide notary, apostille, Livescan fingerprinting, Remote Online Notarization (RON), translation and related services.
Verify your identity and comply with notary laws and other legal obligations.
Process payments and send receipts.
Send appointment reminders and service-related updates.
Maintain the security and performance of our Website.
Improve our services and Website.

We do not sell or rent your personal information.

We share personal information only when needed to provide our services or when required by law, including with:

Service providers who help us operate our business, such as Calendly (appointment scheduling), our website hosting and form providers, payment processors, email providers and courier services. These providers may use your information only to perform services for us.
Government agencies and authorities as part of the service you request, for example the Florida Department of Law Enforcement (FDLE) for Livescan fingerprint submissions, the Florida Department of State or U.S. Department of State for apostilles and authentications, or embassies and consulates for legalizations.
Remote Online Notarization platforms and partner notaries, when you use our RON services.
Legal compliance: when required by law, subpoena, court order, or to protect our rights, safety or property, or that of others.

4. Biometric and Sensitive Information

Fingerprints captured for Livescan services are collected only for the purpose you request, such as a background check, licensing or employment screening. Fingerprint data is transmitted electronically to the appropriate agency and is not used for any other purpose. We do not sell, rent or share biometric data except as needed to complete your requested service or as required by law.

Identification documents and notary journal records are handled confidentially and kept only as long as required by law or reasonable business need.

5. Cookies and Third-Party Tools

Our Website may use cookies and similar technologies to make the site work properly and remember your preferences. We do not currently use analytics or advertising tracking tools such as Google Analytics or the Meta (Facebook) Pixel. Third-party tools on our Website, such as Calendly, may also set their own cookies. These third parties have their own privacy policies, which govern how they use your information.

You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the Website work, including the booking form.

6. Links to Other Websites

Our Website may contain links to other websites, including our social media pages (Facebook, Instagram, LinkedIn) and government websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

7. Data Security

We take reasonable administrative, technical and physical measures to protect your personal information from loss, misuse and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, regulatory, accounting and record-keeping requirements. Notary journal records may be retained for the period required under Florida law.

9. Text Messages and Communications

If you contact us by phone, text or WhatsApp, or provide your phone number when booking, we may contact you about your appointment or request. We will not use your phone number for marketing without your consent. Message and data rates may apply. You can ask us to stop contacting you at any time.

10. Your Choices and Rights

You may request to:

Access the personal information we hold about you.
Correct inaccurate information.
Delete your information, unless we are required by law to keep it (for example, notary journal records).
Opt out of non-essential communications.

Depending on your state of residence, you may have additional rights under applicable state privacy laws. To make a request, please contact us using the details below. We may need to verify your identity before completing your request.

11. Children’s Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our Website. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: